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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of January 27, 2000 through February 2, 2000
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
On January 24, 2000, the Commission received a complaint from Timothy William Johnson, Mitchell, South Dakota, against Preferred Billing regarding unauthorized switching of services. The complainant alleges that his long distance provider was switched to Preferred Billing without his authorization, and that he has been unable to get his long distance service switched back to his former carrier. The Complainant is asking to have his service switched back to Sprint and to receive a refund of all monies charged over and above Sprint's rates.
Staff Analyst: Heather Forney
Staff Attorney: Karen Cremer
Date Received and Filed: 01/24/00
Intervention Deadline: N/A
The complainant alleges that his service was switched to OLS through deceptive tactics. He is seeking remedies to unauthorized switching and unsolicited telemarketing.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received: 01/25/00
Date Filed: 01/26/00
Intervention Deadline: NA
The complainant claims that she was billed by a company which she did not authorize. The complainant requests fines to be imposed and reimbursement of charges.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received: 01/25/00
Date Filed: 01/26/00
Intervention Deadline: NA
On January 26, 2000, the Commission received a complaint regarding unauthorized switching of phone service. Additional information was provided in an amendment to the complaint received January 31, 2000. The complainants allege their long distance phone service was switched from MCI WorldCom to America's Tele-Networks without their authorization. The complainants are requesting that all America's Tele-Network charges that have appeared on the telephone bills since October 9, 1999, to the present be removed. Those charges amount to $286.17. "In addition we request that a fine be placed upon America's Tele-Network for the illegal act of slamming us and causing the problems and expense that we --- and your commission has to try to straighten out. Only by imposing the maximum fine on these companies is the problem going to be eliminated."
Staff Analyst: Michele Farris
Staff Attorney: Camron Hoseck
Date Received: 01/26/00
Date Filed : 01/31/00
Intervention Deadline: NA
On January 27, 2000, the Commission received a complaint from Randy Daughenbaugh, Rapid City, South Dakota, against U S WEST regarding delayed installation. The complainant alleges that he has been trying for seven months to get service provided to his new residence and that U S WEST has missed several promised installation dates. The complainant is asking for a temporary line to be installed.
Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Received: 01/27/00
Date Filed: 01/31/00
Intervention Date: NA
On February 01, 2000, the Commission received a complaint from Gustave Orloske, Hill City, South Dakota, against Accutel and USBI regarding unauthorized switching of services. The complainant alleges that his long distance provider was switched and he has received unauthorized charges on his phone bill.
Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Received: 02/01/00
Date Filed: 02/02/00
Intervention Date: N/A
ELECTRIC
Otter Tail Power Company petitions the South Dakota Public Utilities Commission for permission to depart from the specific wording of Otter Tail's Fuel Adjustment Clause, Rate Schedule M-605, to allow the pass-through of litigation expenses that have resulted in ratepayer savings.
Staff Analyst: Michele Farris
Staff Attorney: Camron Hoseck
Date Filed : 01/27/00
Intervention Date: 02/18/00
TELECOMMUNICATIONS
TC00-005 In the Matter of the Filing by Kadoka Telephone Company to Establish Switched Access Rates.
The Public Utilities Commission has received a filing of the Kadoka Telephone Company Access Tariff rates to be effective March 1, 2000. In accordance with ARSD 20:10:27:12, the rates are the average of all cost companies in South Dakota, excluding U S WEST.
Staff Analyst: Heather Forney
Staff Attorney: Karen Cremer
Date Filed: 02/01/00
Intervention Date: 02/18/00
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