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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of January 6, 2000 through January 12, 2000

If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809

CONSUMER COMPLAINTS

CT00-010 In the Matter of the Complaint filed by Edward C. Fritz, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics.

The Complainant alleges that through a deceptive telemarketing call, his long distance service was switched. The Complainant seeks revocation of OLS's license to do business in South Dakota, assessment of fines, and credit of all charges.

Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received: 01/03/00
Date Filed: 01/06/00
Intervention Deadline: NA

CT00-011 In the Matter of the Complaint filed by Herman H. Schamber, Yankton, South Dakota, against OLS, Inc. Regarding Unauthorized Switching of Services.

The Complainant alleges that his long distance service was switched without authorization.

Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received: 01/05/00
Date Filed: 01/06/00
Intervention Deadline: NA

CT00-012 In the Matter of the Complaint filed by William G. Kissel, Yankton, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Switching of Services.

On January 7, 2000, the Commission received a complaint from William G. Kissel, Yankton, South Dakota, against Qwest regarding unauthorized switching of services. The complainant alleges that his long distance provider was switched to Qwest without his authorization.

Staff Analyst: Keith Senger
Staff Attorney: Camron Hoseck
Date Received and Filed: 01/07/00
Intervention Deadline: N/A

CT00-013 In the Matter of the Complaint filed by Mary Ann Becker, Madison, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics.

After a deceptive telephone call, the Complainant's long distance service was switched. The Complainant wants all charges removed.

Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received: 01/10/00
Date Filed: 01/11/00
Intervention Deadline: NA

CT00-014 In the Matter of the Complaint filed by Julie Roesler on behalf of Sleep Inn, Sioux Falls, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Disconnection and Unauthorized Switching of Services.

The complainant alleges that from September 20 through October 8, 1999 all the phones lines, including the fax line, at the Sleep Inn Hotel were inoperable. When trying to make a call a recording was heard that stated, you are not a Sprint customer, to become a customer please call this number to enroll. The complainant also alleges they were switched from AT&T to Sprint without authorization. The complainant is requesting that the $10.26 in Sprint charges be removed from their bill. In addition they are requesting the Commission to impose a fine of $1,000.00 per phone line in accordance with the slamming law. The complainant alleges that future revenue from irate guests was lost, as well as opportunities to bid on hotel rates for future events held in Sioux Falls. "Unfortunately, I can not place an honest or accurate value on lost business. But some compensation would be nice, as I consider this business interruption."

Staff Analyst: Michele Farris
Staff Attorney: Karen Cremer
Date Received: 01/10/00
Date Filed: 01/11/00
Intervention Deadline: N/A

CT00-015 In the Matter of the Complaint filed by Edward and Marvel Hinkelman, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics.

A telemarketer promised the Complainants a rate of seven cents per minute with no service charges. Based on these rates, the Complainants agreed to switch their service. The Complainants request that OLS stop misrepresentation and remove all charges.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received and Filed: 01/11/00
Intervention Deadline: NA

CT00-016 In the Matter of the Complaint filed by Angela L. Berget, Aberdeen, South Dakota, against OLS, Inc. Regarding Unauthorized Switching of Services.

The Complainant alleges that she received a telemarketing call in which she instructed the caller to leave her service as it was. As a result of this call, the Complainant's long distance service was switched. The Complainant requests that OLS be stopped, that her charges be reimbursed and fines assessed.

Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received and Filed: 01/11/00
Intervention Deadline: NA

ELECTRIC

EL00-001 In the Matter of the Filing by Otter Tail Power Company for Approval of Updated Summary List of Contracts with Deviations.

On January 10, 2000, Otter Tail Power Company filed for a tariff revision. This tariff revision provides an updated summary list of contracts with deviations for street lighting with various municipalities. These contracts of deviation require commission approval.

Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Filed: 01/10/00
Intervention Deadline: 01/28/00

TELECOMMUNICATIONS

TC00-002 In the Matter of the Filing by CCCSD, Inc., d/b/a Connect! for an Exemption from Developing Company-Specific Cost-Based Switched Access Rates.

CCCSD, Inc. d/b/a Connect! has requested an exemption from the requirement to develop switched access rates based on company specific costs.

Staff Analyst: Heather Forney
Staff Attorney: Camron Hoseck
Date Filed: 01/11/00
Intervention Deadline: 01/28/00

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